At Janus, we recognize that our customers are our most important asset. Our business philosophy places our customer relationships at the centre of everything we do. We strive to establish lasting relationships where we can work closely with customers by becoming a true partner in their plans. We work to ensure that our services and products don’t just meet our contractual obligations but satisfy our customer’s underlying objectives for each transaction they perform with us.

Focus on Customer Satisfaction

Janus has developed a strong reputation for delivering the highest levels of customer satisfaction. Unlike many other firms, we don’t lock our clients into multi-year contracts to keep them tied-up with us. We earn our clients’ trust through the quality of our service and transparent policies. Our customer testimonials speak for themselves. Long-term customer loyalty requires a level of service and attention that extends beyond executing the initial service order. At Janus, what happens after a service is sold is just as important as the initial sale itself. Proactively staying in touch with our clients, listening to their needs, recommending solutions, responding promptly to their service requests, and timely follow-through are some of the ways Janus uses to maintain high customer satisfaction throughout our client relationships.

Experienced Team

At the core of Janus’s service delivery approach is a team of highly experienced and knowledgeable staff members who are certified professionals and industry veterans in their respective practice areas. Janus has more than 100 years of combined executive level experience from financial, legal and business backgrounds. Given their long experience of providing professional services in Singapore, our team members understand the needs and challenges faced by small to mid-size firms that are established here. Our staff is intimately familiar with Singapore laws, procedures, and policies and we have a strong network of external partner firms with expertise in specific niche areas. In addition to extensive experience, our staff also excels in providing personal and superior service which in the end is what sets us apart from others.

Affordable and Transparent Prices

Our pricing policies are fair, transparent and do not include any hidden costs. Although our service quality levels meet or exceed that of the most expensive firms in Singapore, our fees are modest. We are able to achieve significant cost efficiencies by leveraging our investment in IT technology. While you may be able to find service providers who follow aggressive sales tactics or propose low fees, more than likely your post-sales experience with them will make you regret your decision of signing up with them. We firmly believe that our firm offers the best combination of service pricing and quality.

Realistic Promises without Overselling

We don’t make exaggerated promises in order to gain a customer. We provide realistic and objective information about timelines, services, and fees so you can make informed decisions about your choices.

One-stop Solution

We provide the complete range of services that you need for setting up and managing your business in Singapore. Furthermore, we have a deep network of local partnerships with reputable and cost effective firms who specialize in specific niche areas. Overall, we strive to be the one-stop solution for all of your business needs.